We collect personal information from our customers in the regular course of doing business. This statement answers some of your most frequently asked questions, and lets you know exactly how we’re protecting the information you entrust to us.
What personal information do you collect about me?
We collect the following information:
- Customer name
- Company name
- Customer address
- Customer phone number
- Customer demographics
- Customer financial information (payment information)
- Purchase history and product preferences
- Customer opinions, and interests
How do you use this information?
The main reasons we collect this personal information from you are:
- To complete a sale or transaction with you
- To verify your credit, if necessary
- To place special orders on your behalf
- To deliver products directly to you
- To limit the possibility of fraud when we process your returns
We also use your personal information for other, secondary reasons, including:
- Customer service
- To administer a loyalty program
We will also disclose your personal information if we are required by law to do so.
How do you get my consent?
When you provide us with personal information to complete a transaction, verify your credit, place an order, arrange for a delivery or return a purchase, we recognize this as consent on your behalf.
If we ask you for personal information for a secondary reason (i.e. marketing) we will either ask you directly for your consent or provide you with an opportunity to opt in/out. By declining or opting out, we will not collect this information nor share it with other companies for future use.
How do I get more information?
Our staff will be happy to answer any questions you may have about your personal information. If you would like more information about our policies, wish to see exactly what personal information we have about you in our records or to register a complaint, please contact:
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